Customer Support

Order Status

Our Customer Service department is happy to provide a status of your order, or answer any other general questions. Just email your questions to sales@conferencearchives.com.

Refund Policy

Conference Archives, Inc. (CAI) provides content capture and delivery services for a diverse set of clients. This prevents CAI from adopting a general Refund Policy. Please contact us at sales@conferencearchives.com for policy information specific to the content you have purchased. 

Technical Support

For questions related to product performance and technical issues, please contact our Technical Support department at support@conferencearchives.com.

Frequently Asked Questions

Please refer to our Frequently Asked Questions page.